Job Detail

Management Trainee Officer - Jobs in Islamabad - Zeta Technologies (PVT.) LTD.

Date Posted: Apr 21, 2020

Job Description

Vacancies open for deserving and worthy candidates for the post of Management Trainee Officer – Zeta technologies who demonstrate a high competency in communicating complex technical issues to both technical and non-technical audiences via live chat, email, and phone. Eligible candidates shall be contacted based on the criteria described.

DUTIES & RESPONSIBILITIES
Customer Support, Fault Reporting, Fault Management, Fault Escalation, Fault Resolution, OAMP via e-mail/support desk/phone/skype/ WhatsApp. System maintenance and Management, Interconnection, Provisioning, Routing, CDR reconciliation, CDR downloading, Edge network Configuration, ASA Configuration, and Linux Command-Line

  • You must have completed your BS (16 Years) program in /BCS/BIT/Systems Engineer
  • You are a fresh graduate
  • You are a quick learner
  • You have functional knowledge of networks
  • You have a can-do attitude
  • You have a huge desire to help others succeed
  • You have good analytical and problem-solving skills
  • Ability to de-escalate tense/tough customer situations in a live environment.
  • Excellent reading comprehension, listening, and writing skills
  • Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience
  • I can work on a rotating shift.                                                                                                                                                                                                                                                                                                            .


Skills Required

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