Vacancies open for deserving and worthy candidates for the post of Management Trainee Officer – Zeta technologies who demonstrate a high competency in communicating complex technical issues to both technical and non-technical audiences via live chat, email, and phone. Eligible candidates shall be contacted based on the criteria described.
DUTIES & RESPONSIBILITIES
Customer Support, Fault Reporting, Fault Management, Fault Escalation, Fault Resolution, OAMP via e-mail/support desk/phone/skype/ WhatsApp. System maintenance and Management, Interconnection, Provisioning, Routing, CDR reconciliation, CDR downloading, Edge network Configuration, ASA Configuration, and Linux Command-Line